The Pelago Story

‘Pelago’ comes from the word “archipelago” – a group of islands that lie in harmony – reflecting how we connect customers to the world’s most iconic attractions, curated tours, cultural experiences, ground transportation, and travel essentials like eSIMs and transport passes.


As part of the Singapore Airlines Group, we aim to provide unparalleled value with offerings and deals exclusive to the SIA, Scoot and KrisFlyer customers.


At Pelago, we’re reimagining how travelers explore the world: trusted, rewarding, and always connected to the Singapore Airlines experience.


Our Milestones


2019

An idea was conceived by Singapore Airlines to provide travelers a more holistic traveling experience.


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2020 

With travel looking differently for everyone, we saw an opportunity to bring unique experiences that connect travelers to global and local culture. Despite many challenges, we launched our beta product during the pandemic.


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2021

Pelago officially launched in Singapore! 


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2022 - 2023

As borders reopened, we began expanding our travel experience offerings to cover Asia Pacific and Europe.


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2024 

Pelago launched our Mobile App, making it easier than ever for travelers to discover and book activities right at their fingertips.


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2025 - Present

Pelago has over 200,000 experiences on our platform, ranging from attractions, curated tours, cultural experiences, ground transportation, travel essentials like eSIMs and transport passes across over 3000 destinations. There is something for everyone.


What you can expect

Diverse experiences

From attractions and city tours to local hidden gems, rich with culture. Choose from all our hand-picked experiences 

KrisFlyer rewards

Pay on Pelago with your KrisFlyer Miles or earn KrisFlyer Miles with every booking

Excellent service

With us, you can expect the same trust and quality of service that Singapore Airlines offers

Find inspiration

Our journalists and contributors

curate stories from around the world

that will inspire meaningful travel

Our Affiliates & Partners

Our Affiliates

© 2025 Encounters Pte. Ltd. All rights reserved. 

Travel Agent License: TA03351

Pelago is owned and operated by Encounters Pte Ltd, a company incorporated in Singapore (Company Registration Number: 201928502W) with its registered office at 25 Airline Road, Airline House, Singapore 819829. Encounters Pte Ltd is a member of the Singapore Airlines group.


Encounters Pte Ltd is licensed under the Travel Agents Act of Singapore (Cap 334) under license number TA03351 and is not regulated under the Travel Agency Act of Japan (Act No. 239 of 1952).